Frequently Asked Questions

Ethical beauty, answered.

Are all your products truly 100% vegan?

Yes, every product we carry is strictly formulated without any animal-derived ingredients or by-products, such as beeswax, carmine, or lanolin.

Do you test any of your products on animals?

Absolutely not. We are a strictly cruelty-free brand. Neither our finished products nor our raw ingredients are tested on animals at any stage of production.

What is your return policy for opened beauty products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.

Is your packaging eco-friendly?

We strive for sustainability by using recyclable glass jars, post-consumer recycled plastic, and biodegradable shipping materials to minimize our environmental footprint.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.