Returns & Exchanges

At 100% Vegan, we want you to love your cruelty-free glow, so we offer a 30-day window for returns on all unused or gently used beauty products. If a formula doesn't suit your skin, we are committed to making it right through a simple refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original eco-friendly packaging to ensure they arrive safely at our warehouse.

• 3.
  Attach the Label

  Download and print the prepaid carbon-neutral shipping label provided by our portal and affix it to the outside of your box.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.